What Our Customer Say
Reviews
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So, here l am getting a prescription and as l walk around the corner there it is BASSANI – A computer tech support service and here l am with a laptop that l think l need to replace which on average is going to run me $1000 or more. Hey l might as well take mine in and confirm l am right and need a new one. Dylan is the first to greet me and incredibly friendly, l explain that my mouse connection keeps getting lost and that l can’t use it sometimes and that my camera hasn’t worked in years so, I’ve given up on ever using it again and she is a little slow. Well Dylan gets to work on it right then and there, surprised that he doesn’t give me the same grind every other tech ive dealt with in the past in telling me l need to leave it for days, never mind the cost it’s going to be. So far im beyond impressed, but wait it gets better the owner (Reny) walks in and introduces himself to me. Hey I’m going to be honest I’ve already decided even without my laptop actually getting fixed that these guys are always going to have my business. Reny then jumps in on the action, so, get this I’ve gone through at 4 other IT computer geeks and not one of them could ever figure out what was wrong or how to fix my camera, and this guy has it fixed in less than 20 mins and mouse connection in that time frame. I also needed major updates and downloads so l wasn’t getting my girl back until the following day. These guys called me and kept me informed, letting me know there were issues with the drivers and updates but that they were confident l would have my laptop back the following day and better than ever. So, what can l tell you? my laptop came out 100% better than when it went in, l know what your thinking – how much did they ding you? Less that $60.00 and that included a new gel wrist mouse pad. My god Raymond why such a long write up? Well here’s my answer, how often do you deal with a reputable, professional business where your treated extremely well before you spend one dollar? How often do you get incredible kick ass service? How often do you ask yourself am l getting played or ripped off? Well the next time you need IT service a computer fixed or for that matter a new laptop. l highly recommend BASSANI Tech in Enderby or in Vernon BC worth your time and piece of mind. Thats why the long write up and well deserved. Also Reny has a young man working there, mentorship program l believe, who was also very polite and professional and from the looks of it will be learning from the best and have a great career, see you again and thank you.
Raymond Johnson
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Hands down the best!!!
Dailene Cowles
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I’m blessed to have this guy available. So generous with his time and so patient with my dumb questions 😆
Rob Gray
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Second to none, nothing but the best!
Paul C. Beugeling
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I’ll never go anywhere else they are the best.
Steve Whitehead
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I recommend Bassani Tech to anyone needing computer advice or maintenance or looking to purchase. Fair prices, sound advice, great customer service.
Amie Roussel
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Fantastic service; fast, friendly, and affordable. Brought in my dead laptop and they were able to bring it back to life and restore a number of photographs and documents that were lost on a corrupted hard drive.
Dan Wood
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The service was amazing, I send up all our devices for repairs and the tech service is so friendly and knowledgeable. Best service and most reliable! Great job Reny
Janelle S
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Excellent professional, prompt, reasonable, and friendly service. Aaron is a great communicator and makes the complicated easy.
Caroline Cottrill
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Top notch team!!! Friendly, fast and fair!! Highly recommend for all Mac related tech 🙂
K DE
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Aaron and Reny are the most down to Earth guys you’ll ever meet. Very knowledgeable, personable and they both have a great sense of humor.
I purchased a laptop from them earlier in the year for my photography business and they have been taking care of me ever since.
Right down to a new OS update that totally stalled my computer, they fixed it, updated it and just sent me on my way.
Seriously, any computer stuff you need, go see Reny and Aaron.
Thanks guys from the bottom of my heart for being so great!
Rhiannon Fairs
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Phenomenal tech support for hardware & software!!
Upgraded our broken family laptop to a recon Mac air with system completely transferred. Also, repaired iPhone screens, updated systems and overhauled our entire family usage of the Apple sharing system. Very knowledgeable, friendly, affordable and down to earth! No tech jargon and well within our family budget to keep all our tech needs updated.
Can’t rave about their ability to help remotely too!
Highly recommend!!
Charlie Sorrell
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I was referred here by another local shop to fix my dead macbook pro. These friendly and knowledgeable guys went above and beyond to get me back up and running (twice due to user error 😅) in no time at a very fair price and with absolutely outstanding service. I’d highly recommend Reny and Aaron for all your apple repair needs. Thanks again guys!
Dino
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If you’re looking for someone who knows their way around computers, especially Macs, look no further than Bassani Tech. Reny does amazing work, and my wife and I are so pleased with the work he has done on our Macs, and for the computers we have purchased from him. Highly Recommend!
Adam Favel
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Absolutely premier treatment! Brought a printer in that wouldn’t print properly and they fixed it without even charging me. Not to mention they are extremely helpful and knowledgeable. I would never hesitate to take any of my computer or printer issues to them and know they will be able to fix it.
Fawn
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Solid customer service! Fixed, and serviced my laptop. Would definitely recommend!
Will be returning here again!
Jacob Fidor
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Above and beyond the care and knowledge the put into their whole company.
Bought a laptap from them and was everything I wanted and more.
Thanks again guys,
You rock : )
sad lord syd
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These guys are absolutely fantastic! They have answered every question I have had with no issues or judgement for the simple questions. I will defiantly used them again!
Samantha Greening
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Excellent service, knowledgeable and friendly! I will deal with them again.
Hayley Moffatt
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Professional, quick responses. Came to the shop after hours for me. Would recommend 🙂
Shayna Briere
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I have spent most of my life repurposing and recycling used stuff. Why buy new when something a little older can do the job for much less money? I just drove up from Kelowna and bought a beautiful 2015 MacBook Air from Reny. It was relatively inexpensive, well refurbed and set up. Highly recommended!
George Longden